JOB TITLE: CASE MANAGER
LOCATION: South Dublin
REPORTS TO: Team Leader
HOURS: * hours per week. Some out of hours work
required.
JOB TYPE: Full Time
SALARY: € *, * -
€ *, * – Depending on
Experience
PURPOSE: To provide quality service to clients and families /
significant others in accordance with best practice in the area of
case management, group therapy, psycho-social workshops, and formal /
informal interactions with clients.
CONTACT EMAIL: *
APPLICATION REF. HR/DUB/SDL/IRPW/ *
Coolmine is a leading drug and alcohol treatment service providing
community, day and residential services to men and women with
problematic substance use and their families in Ireland established
since *. Coolmine Therapeutic Community
believes that everyone should have the opportunity to overcome
addiction and lead a fulfilled and productive life.
ROLE RESPONSIBILITIES: (INCLUDE, BUT NOT LIMITED TO)
* Engage with and build trusting relationships with all clients at a
formal and informal level in order to develop a viable and productive
therapeutic relationship, treating them with dignity and respect at
all times in order to promote and motivate clients towards full
recovery, while working within the ACI and Coolmine code of ethics as
well as the overall values of Coolmine.
* To visiting Private Emergency Accommodations (PEA) to ensure
residents needs have been assessed, care planned and reviewed
regularly.
* Establish formal links with external services as appropriate and
build relationships with them to assist in networking, inter-agency
referral and information sharing.
* Ensure the continuity and coordination of the person-centred
health and social services.
* Ensure that the service users are involved in the development and
implementation and review of their care plan.
* To carry out thorough assessments of client needs, identify and
develop care plans within an ongoing key working system to identify
and review the needs of the clients in order to allow them to make
informed decisions about their future.
* Ensure that service users are referral to appropriate services as
per care plan. To ensure referral when necessary to Healthlink Team
South Dublin.
* Ensuring all relevant documentation, filing, statistics and
paperwork are in line with the aims and standards of the project.
Provide 1:2:1 support for clients, consulting with them and enabling
them towards positive career plans and a healthy drug-free lifestyle.
* Carry out thorough assessments of client needs, identify and
develop care plans within an ongoing key working system to identify
and review the needs of the clients in order to allow them to make
informed decisions about their future.
* Make appropriate referrals to all internal and external services
including: initial and comprehensive assessment; care plans; primary
treatment plan; process the collections of client urines for testing.
* Facilitate group therapy sessions psycho-educational workshops,
community meetings, formal and informal gatherings, and community
handovers, etc, in a professional and ethical manner and in accordance
with Coolmine Therapeutic Community’s standard operational policies
and procedures.
* Perform as a full team member supporting colleagues, participating
in effective team meetings, attending supervision, and client case
reviews and being open to reasonable requests from manager in order to
ensure effective working relationships.
* Comply with all Health and Safety regulations and standard
operating procedures relating to fire procedures, maintenance,
critical incidents, safety for staff, etc. to ensure the effective
safety and well-being of all clients and staff.
* Work within the policies of Coolmine Therapeutic Community in
order to ensure that a consistent delivery of service, quality
standards and best practice are adhered to at all times.
PERSON SPECIFICATION
EDUCATION (ESSENTIAL)
* Minimum of FETAC level 7 or equivalent in addiction studies or
related field or working towards.
EXPERIENCE (DESIRABLE)
* Two years’ experience working within the drug and alcohol field.
* Experience of working with the Social Inclusion care group
including homeless, traveller, Roma and others.
* Experience of working in assertive outreach, (e.g. halting sites,
hospitals, streets)
* Experience of working collaboratively with hospital clinicians and
social work
* Familiar with Community Services
* Familiar with Mental Health services
* Familiar with HSE Addiction services
* Can understand the dynamics and interface between the individual
and the community.
* Familiar with various evidence-based models of rehabilitation,
counselling, and recovery approaches.
* Experience of the implementation and evaluation of care
planning/case management
* Experience of group facilitation.
* Has experience and understands the importance and implications of
working as part of a team.
KNOWLEDGE & SKILLS
* Has excellent communication and listening skills.
* Enjoys working with people, is approachable, and demonstrates warm
and friendly mannerisms.
* Is clear and explicit about professional and personal boundaries.
* Strong interpersonal skills
* Clear written and verbal communication skills
* High IT literacy skills.
* Have a “can do” attitude and a positive solution focused
approach to problem solving and conflict resolution.
* Uses assertive behaviour, demonstrating dignity and respect for
self and others at all times.
* Is open to appropriate challenges and confrontation from clients
at the required time and place and is open to feedback and appraisal
from colleagues and management.
* Is not afraid or unwilling to take on the work or responsibilities
that are expected from a client resident.
* Capacity to work effectively under pressure
* Committed to meeting the needs of excluded and marginalised
people.
* Successful candidate would be engaged in recording case files on
ECASS.
* Successful candidate would be engaged in recording the NDTRS forms
* Prepare the clients to move to the programs which will include:
* Signpost to external agencies when appropriate
* Prepare clients for Coolmine Programs
* Prepare clients in moving to Residential Programs, including
medical card application, social welfare payments etc.
* Open to working in an outreach capacity in appropriate
services/locations
* Committed to follow up with allied health and social care
services.
* Have capacity to attend a considerable number of phone calls and
follow up.
APPLICATION PROCESS:
Interested candidates who meet the Person Specification requirements
should send their CV & cover letter with application reference code to
Dylan Murphy, HR Administrator at *.
Please quote this application reference HR/DUB/SDL/IRPW/**APPLY ON THE
WEBSITE**
The closing date for applications is the **APPLY ON THE WEBSITE**TH OF
AUGUST **APPLY ON THE WEBSITE**.
_Coolmine Therapeutic Community is an equal opportunities employer._
We need : English (Good)
Type: Permanent
Payment:
Category: Health
